How can I make a change to my order?

Once an order is placed, it's processed and shipped as quickly as possible. We recommend letting our Care Team know as soon as you can if there are any issues.

If you notice your address or shipping details are not correct, please email the order number, your contact details, and the correct address to care@babybjorn.com right away.

Please note that we cannot make item or color changes once an order has been submitted. If you need to start a return or exchange process, let the team know and we'll assist with returning the order.