How do I get the front flap of my Baby Carrier One to stay down?

We’ve noticed that the Baby Carrier One can be a bit sticky when it comes to the front flap staying down. That's because as a newborn, it's important for their head to have plenty of support.

Move the head support toggles down the track away from the buckle.

Fold the flap down, and over bend if necessary. Tighten the strap when turned down.

Check out the helpful video tutorial here.